Focused On Craft

Fluidity Design Consultants instituted our program of Quality Assurance in 2003 and we have been refining its methodologies with continuous developments since then. Our approach employs a series of in-house multidisciplinary peer reviews at each phase of the work. The method is structured to provide each project with the benefit of the entire office’s body of knowledge and creativity, in addition to the intense focus of the project’s design and engineering team.

First Review takes place approximately halfway through the Concept Design phase. This meeting is organized as a round-table pin-up and is attended by the Design Principal, the Project Designer, a Designer not working on the project, an Engineer, and the studio’s Design Director. Context and success parameters are reviewed against the earliest sketch ideas. New ideas are considered and the cardinal aspects of the best ideas are agreed to.

Second Review happens during Design Development. The ambient design and display concepts are reviewed again, while assembly, finishes, special details, sound, lighting and overall design effect are discussed on the design side. With respect to the engineering systems, plumbing and power approaches are reviewed, systems are simplified where possible, environmentally renewable systems are explored with respect to energy systems and chemical additives. Alternative controls systems are explored and mutually agreed to.

Third Review takes place in the last weeks of the Construction Documents phase. All the final drawings are pinned to the wall and team reviewed and redlined. Each design feature is discussed. Missing Drawings or Specifications are identified and sketched for subsequent creation. For particularly complicated projects, a FOURTH REVIEW is also held just prior to the design package’s release, and the key details are again reviewed and redlined for refinement purposes.

The Construction Administration phase constitutes the final Quality Assurance Program element. During this phase, for the review of especially important or complicated Contractor Requests For Information (RFI’s) or Finish Materials Submissions, portions of the review team are reconstituted to gain maximum advice for the Studio’s response. Multiple visits to the jobsite are made, in order to observe the quality of construction and to recommend corrections as needed. Near the end of Construction Commissioning of all projects, flow adjustments, lighting, and choreographic programming (where relevant) are reviewed and given final direction by a Fluidity Design Principal, who also resolves the final work with the project Developer.